Micah Gartman   Apple Certified Mac and iOS Service and Support

(713) 489-3540  |  micahgartman@mac.com   
Quick Fixes to Common Mac Issues
Try these easy-to-follow steps to get your computer up and running again
I fully understand how frustrating it is to have an unresolved computer issue, especially in today's fast paced, tech-centric world. I will be in touch with you as soon as I am able. Until then, please take a look at the following Quick Fixes. It's possible that your computer can be up and running again by trying these easy-to-follow steps.

Quick Fix #1
Restart your Mac

Has your Mac slowed to a crawl? Do your programs stop responding, or unexpectedly quit? Do you regularly see the "spinning beach ball" cursor? If so, your Mac may be telling you it's running low on system resources.

The easiest way to restore lost performance is to restart your Mac. Restarting allows the operating system to reset its internal systems and reboot with a clean slate. Most operating system and software-related issues can be fixed with a simple restart.

To restart your Mac, click on the Apple Menu, select Restart... and allow the computer to properly shut itself down. Depending on the number of open documents and running applications, this process may take as little as several seconds to as much as 30 minutes

Quick Fix #2
Check your connections

Is your Mac not turning on when you press the power button? Were you able to use your printer or scanner yesterday, but today it doesn't work? If so, it's possible that your computer or peripherals have come unplugged.

Visually verify that your Mac's power cable is plugged in—and your surge protector is switched on. Also, verify that the cables that connect your accessories to your Mac are completely inserted into the correct port.

If you recently experienced a sudden power outage, your Mac may not boot due to corruption in its internal power management system. To reset the power manager, unplug the Mac's power cord from the wall (or surge protector, depending on your setup), wait 15 seconds then plug the power cord back in. You should now be able to turn on your Mac by pressing its power button.

Quick Fix #3
Boot into Safe Mode

Is your Mac not booting to the desktop? Does it get stuck at the "spinning gear" screen? Or, does the desktop eventually show up, but the spinning beach ball cursor appears and never goes away? If so, it may be a sign that your Mac's operating system is in need of maintenance.

To perform this maintenance, boot your Mac into Safe Mode. You can do this by restarting the computer while holding down the Shift key on the keyboard. Keep the Shift key held down until a progress bar appears beneath the spinning gear animation.

While your Mac is booting, Safe Mode will perform the necessary maintenance to allow your Mac to boot. When the maintenance is complete, your desktop will appear. If your Mac isn't configured to boot directly into your account, the words Safe Mode will appear in the login window. Once your desktop appears, immediately restart your Mac. Any issues related to booting the computer should now be resolved.
Micah Gartman
14214 Ella Lee Lane
Houston, TX 77077
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